KCK.CASA is a professional manufacturer specializing in compressed sofas and modular furniture. With complete vertical integration from foam production to final packaging, we serve customers worldwide through B2B, B2C, and export channels.
Information We Collect
We collect information to provide better services to our customers:
Personal Information: Name, email address, phone number, shipping/billing address when you make an inquiry or purchase
Business Information: Company name, business address, tax ID for commercial orders
Technical Data: IP address, browser type, device information, and browsing behavior through cookies
Communication Records: Correspondence when you contact our customer service
How We Use Your Information
Your information helps us:
Process orders and transactions
Provide customer support and respond to inquiries
Send order confirmations, shipping updates, and invoices
Improve our website, products, and services
Send marketing communications (with your consent)
Comply with legal obligations and prevent fraud
Data Protection & Security
We implement appropriate technical and organizational measures to protect your personal data:
SSL encryption for all data transmissions
Secure servers with restricted access
Regular security assessments and updates
Employee training on data protection
Cookies and Tracking Technologies
Our website uses cookies to:
Remember your preferences and login information
Analyze website traffic and user behavior
Provide personalized content and recommendations
Improve overall user experience
You can control cookie settings through your browser. Note that disabling cookies may affect website functionality.
Third-Party Services
We may share data with trusted service providers for:
Payment processing (Stripe, PayPal, bank transfers)
Shipping and logistics partners
Email marketing platforms (with opt-out options)
Website analytics (Google Analytics)
All third parties are contractually obligated to protect your data and use it only for specified purposes.
International Data Transfers
As a global manufacturer, we may transfer data internationally. We ensure appropriate safeguards are in place, including:
Standard contractual clauses for EU data transfers
Compliance with local data protection laws
Transparency about data storage locations
Your Rights and Choices
Depending on your location, you may have the right to:
Access your personal data we hold
Correct inaccurate or incomplete data
Request deletion of your data (subject to legal requirements)
Object to or restrict certain processing
Data portability in a structured format
Withdraw consent for marketing communications
To exercise these rights, please contact us using the information below.
Data Retention
We retain personal data only as long as necessary for:
Order fulfillment and warranty purposes: 7 years
Tax and accounting requirements: 10 years
Marketing communications: Until consent is withdrawn
Customer service inquiries: 3 years after resolution
Children’s Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.
Changes to This Policy
We may update this privacy policy periodically. The “Effective Date” at the top indicates when the latest revisions were made. We encourage you to review this policy regularly.
Contact Us
If you have questions about this Privacy Policy or your personal data:
Email: sales@kckcasa.com
Mail: KCK.CASA Data Protection Officer Furniture Industrial Zone Guangdong, China
